Carling Technologies Quality Policy is:

Our entire team is committed to customer satisfaction and quality. Industry leadership in quality is a key element to our continuing success.

• We constantly strive to continue to lead the industry in product innovation combined with the best customer service and quality. Quality dominates our entire corporate discipline.
• Our Quality commitment requires us to provide products to our customers with consistent and total conformance to specifications.
• Defect prevention is paramount to our Quality By Design program.
• Our suppliers are a key part of our business. They are involved closely with us to provide materials and components consistently meeting our specifications.
• We maintain close relationships with our customers to enable us to clearly define the product and service parameters we are to consistently provide.
• We work to continuously improve our quality and customer satisfaction.

Sincerely,
Richard W. Sorenson
President