CARLING TECHNOLOGIES - Quality By Design
With our long history of providing our customers with the best in switching and circuit protection products since 1920, Carling Technologies pledges to continue to lead the industry with total commitment to quality. Quality is to be the controlling factor in the design of our corporate structure, our corporate systems, our products, our tooling, our manufacturing processes, and our customer relations. Our mission is Quality By Design! Our goal is to provide our customers with products of the best possible quality, consistently meeting all specified design parameters.
Carling Technologies Quality Policy is:
- All of our management, our organizational units, and each and every employee is committed to quality. Industry leadership in quality is a key element to our continuing success.
- We must always strive to make quality improvements in all aspects of our managerial and manufacturing operations, to adopt the latest in methods, controls, systems, statistical techniques, and training to enhance our performance.
- Our Quality commitment requires us to provide products to our customers with consistent and total conformance to specifications.
- Defect prevention is paramount to our Quality By Design program.
- Our suppliers are a key part of our manufacturing process. They must be involved closely with us to provide materials and components consistently meeting our specifications, which must be clearly defined and communicated by us. We must maintain close relationships with our customers to enable us to clearly define the product and service parameters we are to consistently provide.
- We must constantly strive to continue to lead the industry in product innovation combined with the best in customer service and quality. Quality must dominate our entire corporate discipline.
Sincerely,
Richard W. Sorenson
President
